Lykka offers a one-year limited warranty on all products purchased through lykkashop.com or through any authorized dealers with proof of purchase.
The Lykka warranty covers any manufacturing or material defects.
To report a claim, please send an email to firstname.lastname@example.org including a short description of the problem, proof of purchase, and your contact details. Also, it is very useful if you attach detailed pictures of the damage or defects (if applicable). It might be necessary to ask you to return the defect bottle for further follow up investigations, in such case we will provide you with all shipping labels.
Out Lykka customer care team will review each claim case, if the Lykka team deems a replacement is necessary, we will replace the product with the same style and size.
The Lykka One-year limited warranty does not cover any issues related to improper care or use of the product, nor any normal tear and wear or loss/theft of the bottle
Cleaning and care of my Lykka bottles
We recommend washing your bottle in warm water and detergent after each use. Let the bottle dry upside down with the lid off. This will keep your Lykka bottle looking and smelling fresh!
Avoid submerging your Lykka bottle completely for extended period of time as it may cause premature wear and tear and compromise the efficiency of your bottle.
Do not clean your Lykka bottle in the dishwasher, it might cause damage to the seals, malfunction of the HNC heat exchange mechanism, or premature wear and tear of the bottle.