Shipping & Returns

Shipping Rates

 

Countries

Delivery & fulfilment time

Free shipping order value
(after any applicable discount, before taxes/VAT)

Shipping Fee

United States, Canada

3-5 working days from United States & Canada

over USD 39

USD 15

Sweden, UK, France, Germany, Spain, Italy

3-5 working days from Germany after 30th Sept 2022

over USD 55

USD 15

Other European Countries

3-5 working days from Germany after 30th Sept 2022

over USD 75

USD 15

Other Countries

10-14 working days from Hong Kong by Courier

over USD 200

USD 50

 

Due to the current Covid-19 and the inconsistent international logistic flows, we may not be able to guarantee the delivery to all countries & regions at times. We may have to cancel the order & arrange refund under such circumstances.

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Returns

Returns can be made within 30 days from your date of purchase. Any product return must be in unused and resalable conditions.

To initiate a return, please send your bottle to us at:

Return Address (eFulfill) : Unit 3, 10th Floor, Block B, Texaco
Road Industrial Centre, 14-22 Wang Lung Street, Tsuen Wan, Hong Kong

Attention: Wicky Liu

Phone: +852 6999 8890 

 

Please include your order number and the specific reasons for the return. Please allow us 7-10 working days from receipt of your return at our warehouse for processing.

If you have a quality claim, please see warranty section, and contact us at info@lykkashop.com