Shipping & Returns
Shipping Rates
|
Countries |
Delivery & fulfilment time |
Free shipping order value |
Shipping Fee |
|
United States, Canada |
3-5 working days from United States & Canada |
over USD 39 |
USD 15 |
|
Sweden, UK, France, Germany, Spain, Italy |
3-5 working days from Germany after 30th Sept 2022 |
over USD 55 |
USD 15 |
|
Other European Countries |
3-5 working days from Germany after 30th Sept 2022 |
over USD 75 |
USD 15 |
|
Other Countries |
10-14 working days from Hong Kong by Courier |
over USD 200 |
USD 50 |
Due to the current Covid-19 and the inconsistent international logistic flows, we may not be able to guarantee the delivery to all countries & regions at times. We may have to cancel the order & arrange refund under such circumstances.
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Returns
Returns can be made within 30 days from your date of purchase. Any product return must be in unused and resalable conditions.
To initiate a return, please send your bottle to us at:
Return Address (eFulfill) : Unit 3, 10th Floor, Block B, Texaco
Road Industrial Centre, 14-22 Wang Lung Street, Tsuen Wan, Hong Kong
Attention: Wicky Liu
Phone: +852 6999 8890
Please include your order number and the specific reasons for the return. Please allow us 7-10 working days from receipt of your return at our warehouse for processing.
If you have a quality claim, please see warranty section, and contact us at info@lykkashop.com